AI Agents & Autonomous Solutions

AI Agents are intelligent autonomous systems capable of making decisions, executing tasks, and improving continuously with minimal human involvement. They function like digital employees—working 24×7 without supervision.

What Are AI Agents ?

AI Agents go beyond regular chatbots. They understand goals, take decisions, integrate with business tools (CRM, ERP, WhatsApp, Email, HRMS) and perform real work — not just chat.

• Understand business tasks and execute workflows
• Work with multiple applications and automations
• Work across tools like CRM, ERP, WhatsApp, Email, HRMS
• Make decisions logically & learn from data
• Operate 24×7 without breaks
• Continuously improve based on feedback

How AI Helps Businesses

SMEs struggle with repetitive work, manpower shortage & operational cost. AI Agents solve this by acting as Digital Employees:

• Never sleep or take leave
• Never forget tasks
• Scale instantly without hiring more staff
• Manage workloads automatically

Benefits of AI Agents

Operational Optimization

• Automates support, HR, admin & repetitive workflows
• Integrates with CRM / ERP / WhatsApp / Email / Websites
• Eliminates manual mistakes
• Boosts productivity by 5–10x

Cost Reduction

• Reduce large support team dependency
• Cut hiring & training cost
• Handle peak workload without more staff

Efficiency Boost

• Instant customer response
• Fast decision-making
• Real-time process automation
• Continuous self-improvement

SME Use Cases – Practical & 24×7

• Customer Support Agent – FAQs, tickets, order tracking, WhatsApp/Email support (cuts support cost 40–70%)
• Sales & Lead Qualification Agent – Engages leads, qualifies, schedules demos
• Operations/Admin Agent – Reports, follow-ups, reminders, approvals
• HR & Recruitment Agent – Resume screening, interview scheduling, shortlisting

AI Interview Agent – Our Proven Solution

BST has developed an AI Interview Agent that:

• Conducts automated HR/Technical interviews
• Evaluates candidate skills & confidence
• Generates structured interview reports
• Works 24×7 & scales hiring automatically

Why Choose BST for AI?

• Custom AI Agents (not generic chatbots)
• SME-focused automation solutions
• Secure, scalable & cost-friendly deployments
• End-to-end – Strategy → Build → Deployment → Optimization